Terms & Condition
Welcome to Soft Hands Home Healthcare (“Soft Hands,” “we,” “us,” or “our”). By accessing or using our website, services, or applications (collectively, the “Services”), you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our Services.
1. Acceptance of Terms
By using our Services, you confirm that you:
Are at least 18 years old, or have parental/guardian consent if younger;
Agree to provide accurate, complete, and current information;
Understand that these Terms & Conditions, along with our Privacy Policy, govern your use of Soft Hands Services.
2. Services
Soft Hands provides home healthcare services, caregiver support, and administrative services to patients, clients, and healthcare partners. We also provide a website for information, service requests, employment applications, and communications.
We reserve the right to modify, suspend, or discontinue any Service at any time without notice.
3. Use of the Site and Services
You may use the Site and Services only for lawful purposes.
You agree not to:
Interfere with or disrupt the Site or Services;
Attempt to gain unauthorized access to our systems or accounts;
Transmit harmful or illegal content.
Users are responsible for maintaining the confidentiality of their accounts, login credentials, and personal information.
4. Personal Data and Privacy
Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and share Personal Data. By using the Services, you consent to the collection and processing of your data as outlined in the Privacy Policy.
5. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Soft Hands or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, modify, distribute, or create derivative works without our written permission.
6. SMS and Communications
If you consent to receive SMS messages from Soft Hands, you agree to receive communications about appointments, follow-ups, and service updates.
Standard message and data rates may apply.
You can opt out at any time by replying “STOP” or contacting Soft Hands directly.
For help, reply “HELP” or contact us at softhands@softhandshomehealthcare.com.
7. Third-Party Links
The Site may contain links to third-party websites.
Soft Hands is not responsible for the content, services, or privacy practices of third-party websites.
Users are encouraged to review third-party terms and privacy policies.
8. Limitation of Liability
To the maximum extent permitted by law:
Soft Hands and its affiliates, employees, and partners are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services.
We do not guarantee that the Site or Services will be uninterrupted, error-free, or secure.
9. Indemnification
You agree to indemnify, defend, and hold harmless Soft Hands, its employees, and partners from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Services or violation of these Terms & Conditions.
10. Termination
Soft Hands may suspend or terminate your access to Services at any time for violations of these Terms & Conditions or for any reason permitted by law.
Upon termination, you must cease using the Services and remove any Soft Hands content you have downloaded or stored.
11. Governing Law
These Terms & Conditions and any disputes related to the Services are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-law principles.
12. Changes to Terms
Soft Hands may update these Terms & Conditions at any time.
Updated terms are effective immediately upon posting on the Site.
Continued use of the Services constitutes acceptance of the updated Terms.
13. Contact Information
For questions, concerns, or disputes regarding these Terms & Conditions, please contact us at:
Phone: (571) 257-1633
Address: 200 Morton Rd, Fredericksburg, VA 22405